In this session, participants will gain actionable strategies to address common staffing challenges and create a stable, growth-oriented team environment.

Learning Outcomes:

• Understand current hiring challenges in dentistry and discover effective strategies to attract top talent
• Learn how to efficiently review resumes to save time and identify ideal candidates
• Master the art of interviewing through targeted questions that lead to better hiring decisions
• Recognize the importance of reference checks and how to conduct them properly
• Explore HR strategies and team review processes that improve retention and employee satisfaction
• Discover sustainable processes to promote long-term growth and stability within the dental team

Learn practical tips and tricks for the safety of your practice with Jeff MacKay

Join industry experts Barb Johns and Joel Chabot as they break down what separates high performing practices from the rest. Drawing on decades of experience, they’ll share real world examples, common pitfalls, and proven strategies that impact team performance, operations, and long-term value.

Walk away with practical, actionable insights you can implement immediately to strengthen your practice while positioning it for future growth and a stronger exit. Plus, gain a clear understanding of today’s marketplace, including how practices are valued, what buyers are looking for, and what lenders require in the current environment.

The New Periodontal Toolkit: Three Tools for Better Communication, Easier Appointments, and Stronger Outcomes

Get ready to add three game-changing tools to your hygiene practice. Chairside oral neutrophil testing brings a whole new approach to periodontal disease screening and patient communication—one that's objective, visual, and gets patients on board without the jargon. Air polishing has stepped up as the modern answer to biofilm removal, delivering optimal clinical outcomes with less effort. And a rapid chairside biofilm and bacteria desiccant gel rounds out the toolkit as a non-antibiotic periodontal treatment that also softens calculus.

This presentation goes beyond theory—it's a practical, real-world look at the protocols and mindset shifts that have made a genuine difference in clinical practice. You'll walk away with a scalable approach that enhances patient outcomes, boosts case acceptance, and makes your day a whole lot easier.

What really separates high-growth dental practices from others? It’s not just clinical excellence, it’s the consistency and strategy behind how they attract, convert, and retain patients.

In this session, we’ll break down the marketing habits that top-performing practices rely on to drive sustainable growth. From building a high-converting funnel to optimizing every stage of the patient journey, you’ll gain a clear understanding of how successful practices turn awareness into booked appointments and first visits into long-term loyalty.

We’ll explore practical, real-world strategies across key marketing channels, including Google Ads, SEO, website optimization, social media, email marketing, and even direct mail. More importantly, you’ll learn how these tactics work together as part of a cohesive system, not as isolated efforts.

Whether you’re looking to increase new patient flow, improve conversion rates, or get more out of your current marketing investments, this session will give you 10 actionable tips you can implement right away to drive measurable results.

Objectives:

1. Discuss the history and importance of digital technology

2. Discuss the importance of the dental team in the incorporation of digital technology

3. Discuss ROI and the concept of Vertical Practice Growth to grow your practice

organically

4. Look at examples of the top 7 digital advances in dentistry

• Intraoral Scanning
• CAD/CAM
• CBCT technology
• Digital Smile Design
• AI analysis
• 3D Printing
• Laser dentistry

A dynamic, high-impact course that combines ergonomics with simple, effective wellness strategies to help dental professionals reduce pain, improve energy, and sustain performance. Participants learn how to improve posture, integrate movement into the workday, and support both physical and mental well-being in ways that are realistic and sustainable in clinical practice.

Outline:

• The Cost of Miscommunication
• Practical Overview of the DiSC Tool
• Where Communication Breaks Down in a Dental Office
• The Communication “Hack”
• The Leadership Challenge and Solution

Exhibitor space on tradeshow floor, for more than 2 adjacent booth selection, reach out to Monica directly at monica@officemanagers.ca with desired spaces. PRICING INCLUDES GST

Early bird rate is $125.00 until July 1, 2026. Regular rate is $149.00. PRICING INCLUDES GST

Early bird rate is $175.00 until July 1, 2026. Regular rate is $199.00. PRICING INCLUDES GST