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    Primary Contact:
    Laura Bankowski
    Email | Alt Email | +17344788155

    Event Coordinators:
    Maurene Stock
    Email | 616-848-6959

    Sarah Kolekamp
    Email | 616-685-6372

     
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    Attendee Registration
    2019 Annual Healthcare Symposium - "Go with the Flow"
    2019 Annual Healthcare Symposium - "Go with the Flow"
    Tue, November 12, 2019
     
    THIS EVENT IS 100% FREE!

    Go with the Flow-Intentional optimization of the 7 Flows of Healthcare


    The Michigan Lean Consortium and Lean Healthcare leaders across the state of Michigan are coming together to learn about the new practices and improvements that are happening in healthcare. The location is centrally located in Saginaw at the new Central Michigan University College of Medicine.

    This all-day event (8:30-4pm) will include speakers that will share their using Lean philosophy at their workplace and the impact it could have on yours. The event will have breakout sessions that will include an option for tours at Covenant HealthCare and the Medical College. This event is open to all Lean practitioners and those that would like to know more about Lean in healthcare, whether you are in manufacturing, government, or an office environment, there will be learning that will interest you. So "Go with the Flow" and join us in Saginaw on November 12th!


    Please register early to guarantee your spot at the symposium.

    Student $60

    Member $99

    Non-Member $169

    Registration: Open
    All times are Eastern Time (unless otherwise specified)
    Event Date
    NOV
    12
    TUESDAY
    Registration Closes
    NOVEMBER 11, 2019 @ 12:30 AM
    The Central Michigan Medical School Facility
    Address
    CMU College of Medicine
    1632 Stone Street
    Saginaw, MI  USA
    The Central Michigan Medical School Facility in Saginaw 1632 Stone Street Saginaw, MI 48602
    Register Now
    Summary Agenda
    NEW AGENDA
     
    Tuesday, November 12
      8:00 AM to 8:45 AM
    Breakfast
      8:45 AM to 9:15 AM
    Welcome
      9:15 AM to 10:00 AM
    Keynote Address from Luanne Ewald, President and CEO of Children's Hospital of Michigan
      10:00 AM to 10:15 AM
    Break
      10:15 AM to 11:00 AM
    Gemba
      10:15 AM to 11:00 AM
    Shift Huddles
      10:15 AM to 11:00 AM
    Together we go far - Journey to Standard Work and Kaizen Culture
      11:00 AM to 11:15 AM
    Break
      11:15 AM to 12:00 PM
    BOOM Kata
      11:15 AM to 12:00 PM
    Gemba
      12:00 PM to 1:00 PM
    Lunch
      1:00 PM to 1:45 PM
    3P Design - Optimizing the 7 Flows of Healthcare in Your Facility
      1:00 PM to 1:45 PM
    EVS Discharge Clean Turn Around Time Optimization
      1:00 PM to 1:45 PM
    Tour of Covenant Hospital's main campus #1
      2:00 PM to 2:45 PM
    Improving Quality in the OR
      2:00 PM to 2:45 PM
    Lean in Primary Care
      2:00 PM to 2:45 PM
    Tour of Covenant Hospital's main campus #2
      2:45 PM to 3:00 PM
    Break
      3:00 PM to 3:30 PM
    Opportunities with flow coffee talk #1
      3:00 PM to 3:30 PM
    Simulation Lab Tour #1
      3:30 PM to 4:00 PM
    Opportunities with flow coffee talk #2
      3:30 PM to 4:00 PM
    Simulation Lab Tour #2
    Speakers
    Luanne Ewald
    President and CEO, Children's Hospital of Michigan
    KEYNOTE
    Sponsors

     
    SELECTION OPTIONS
    US Dollar
     
    event registration
    Member
    Member
    $ 99.00  
    CMU College of Medicine
     
    Non Member
    Non Member
    $ 169.00  
    CMU College of Medicine
     
    Student
    Student
    $ 60.00  
    CMU College of Medicine

    Must present valid student ID during check in

     
     
    sponsor
    Sponsor
    Sponsor
    $ 150.00  

    Come be a sponsor at the Annual Healthcare Symposium.

    $150 for a vendor table.

     
     
    break out session #1
    GEMBA
    GEMBA
    5/10 LEFT  
    CMU College of Medicine
    Tuesday Nov 12, 2019 @  01:00:PM  —  01:45:PM EST

    Supply Chain tour

    Examine visual management for Covenant Hospital

     
    Shift Huddles
    Shift Huddles
    29/30 LEFT  
    CMU College of Medicine

    In the face-paced world of healthcare, where safety concerns are ever-present and big-picture goals often take a back seat to real-time firefighting, Shift Huddles have been identified as a reliable way to communicate information vital to a safe and productive shift. Healthcare is a high-risk industry for patients and healthcare workers and communication failure remains a top root cause of adverse events and defects. Process breakdown and the resultant fire-fighting steal time that could be allocated to daily improvement and achieving long-term goals. Shift Huddles: Preparing for TODAY as a TEAM and moving the dial on quality, safety and performance is an interactive, informative mix of learning and planning for the implementation of effective daily shift huddles in hospital and ambulatory settings. Participants learn the elements of effective Shift Huddles to improve safety and keep a daily focus on desired long-term goals. Skilled facilitators lead activities that guide participants in the development of content AND deployment plans, leaving the session equipped and ready to launch their huddles. Their broad experience is well suited for adapting content to meet the needs of a variety of patient populations and care settings. Munson Healthcare brings an abbreviated version of their interactive training to the MLC Healthcare Symposium to share the toolkit; slide deck, templates, deployment plans, and real-life examples from a successful 12-month, 8-hospital implementation of Shift Huddles.

    ??Intended audience

    Organizations are encouraged to send teams of 2 or more people from a common work area, bring their key driving strategies, campaigns or desired outcome metrics for incorporation into the huddle.

    Learning objective

    After this presentation, you will be able to: 1. Recognize and describe the key elements of an effective Shift Huddle 2. Identify gaps between your current shift huddle and the standard and create a strategy to close any gaps that may exist. Or, create a strategy to begin a standard shift huddle if none currently exists 3. Adapt and apply the tools shared to fit specific patient populations (geriatric, high-risk, under-served, etc.) and various healthcare settings (inpatient, outpatient, clinical ancillary, physician practice, clinical and non-clinical, business units)


     
    Together We Go Far
    Together We Go Far
    30/30 LEFT  
    CMU College of Medicine

    When a health system strives to decrease costs and improve quality and sustainability of best practices, one of the challenges it faces is a strategy and a structure around the consistency of performance, training, and a platform to leverage the knowledge of thousands of team members to identify and spread best practices. As the organization grows, having a single source of truth which becomes paramount. In this session we will explore the journey of Spectrum Health from having a plethora of top-down and homegrown attempts to standardizing the work to the development of a clearly defined roadmap which helped in achieving the following: • Engaging front line team members through education on principles such as: o Kaizen Culture o Standard work o PDSA thinking o Visual Management and 4DX o From Auditing to Collaborative Reviews • Definition of standard work including Essential and Customizable components • Central Repository • Central Governance • Etc. Participants can expect to experience what this journey feels like as well as taking away techniques intended to demonstrate the above mentioned in ways that are effective, memorable, fun and engaging.

    Intended audience

    Organizations are encouraged to send teams of 2 or more people from a common work area, bring their key driving strategies, campaigns or desired outcome metrics for incorporation into the huddle.

    Learning objective

    After this presentation, you will be able to: 1. Recognize and describe the key elements of an effective Shift Huddle 2. Identify gaps between your current shift huddle and the standard and create a strategy to close any gaps that may exist. Or, create a strategy to begin a standard shift huddle if none currently exists 3. Adapt and apply the tools shared to fit specific patient populations (geriatric, high-risk, under-served, etc.) and various healthcare settings (inpatient, outpatient, clinical ancillary, physician practice, clinical and non-clinical, business units)


     
     
    break out session #2
    GEMBA
    GEMBA
    10/10 LEFT  
    CMU College of Medicine

    Supply Chain tour

    Examine visual management for Covenant Hospital

     
    Boom Kata!
    Boom Kata!
    49/50 LEFT  
    CMU College of Medicine

    The journey of two multidisciplinary/multisystem improvement teams to highlight and remove waste in the inpatient process that contributed to excess days and increased the length of stay.

    Intended audience:

    All levels of experience and expertise

    Learning objective:

    Connect the use of traditional lean process improvement activity to better patient outcomes in healthcare


     
     
    break out session #3
    3P Design - Optimizing the 7 Flows of Healthcare in Your Facility
    3P Design - Optimizing the 7 Flows of Healthcare in Your Facility
    26/30 LEFT  
    CMU College of Medicine
    Tuesday Nov 12, 2019 @  01:00:PM  —  01:45:PM EDT

    Have you ever been in a healthcare setting where the design did not meet the needs of the customer (patient) or it did not support the workflow? Have you ever been involved in a facility expansion or redesign project where the frontline staff was unhappy with the results? Does your facility support optimal workflows? Or do your workflows have workarounds to fit in a suboptimal design? Whether you are considering redesigning a small space or adding an entire new wing onto your facility, you will benefit from hearing about our most recent 3P (Production Preparation Process) design project for Munson Medical Center’s Family Birth & Children’s Center (a new maternity, NICU, and pediatrics unit). In this session, we will share our successes, lessons learned, and our 3P approach.

    Intended audience

    Anyone interested in or involved in facility expansion/redesign or learning more about using a 3P design approach.

    Learning objective

    Attendees will: (1) Learn what 3P is and understand the value of using a 3P approach to design; (2) hear a case study of how Munson Medical Center used 3P to inform and improve the design process; (3) learn the 7 flows of healthcare and how Munson Medical Center optimized them in their design; (4) learn about Lean/3P tools used as well as our successes and challenges


     
    EVS Discharge Clean Turn Around Time Optimization
    EVS Discharge Clean Turn Around Time Optimization
    25/30 LEFT  
    CMU College of Medicine
    Tuesday Nov 12, 2019 @  01:00:PM  —  01:45:PM EDT

    In a community teaching hospital, delay in discharge room clean turn around time results in reduced beds cleaned per day. This causes a significant delay for patients waiting for an inpatient bed. Lean methodologies were applied to identify barriers to flow, implement new standards, and measure process for sustainability. Post-implementation results showed reduced clean turn around time, increased beds cleaned per day, and improved patient experience scores.

    Intended audience

    Hospital Operation Leaders; Healthcare Lean Practitioners; Environmental Services;

    Learning objective

    Utilizing Lean methodologies to improve bed clean turn around time and optimize hospital patient flow.



     
    Tour of Covenant Health Hospital
    Tour of Covenant Health Hospital
    10/10 LEFT  
     
     
    break out session #4
    Improving Quality in the OR
    Improving Quality in the OR
    25/30 LEFT  
    CMU College of Medicine
    Tuesday Nov 12, 2019 @  02:00:PM  —  02:45:PM EST

    A real-world case study example of how to improve flow, improve quality, raise the bar on patient safety and increase teamwork/employee engagement in a busy hospital operating room environment.

    Intended audience:

    Health care managers, administrators, supervisors, doctors, nurses, and specialists

    Learning objective

    Learn real-world solutions to increase patient safety, improve quality and increase flow in a healthcare environment.


     
    Lean in Primary Care
    Lean in Primary Care
    25/30 LEFT  
    CMU College of Medicine
    Tuesday Nov 12, 2019 @  02:00:PM  —  02:45:PM EST

    OptumCare® is s a family of over 39,000 physicians working together in over 1,200 local clinics to help over 14 million people live healthier lives. In an effort to improve care team satisfaction and patient care, I have helped many primary care practices streamline their workflows. I'll review the thinking, consulting, and teaching I have done to achieve leaner primary care practices.

    Intended audience

    Lean practitioners in healthcare and anyone else who is interested.

    Learning objective

    To be able to describe how OptumCare is approaching lean for primary care practices at scale.


     
    Tour of Covenant Health Hospital
    Tour of Covenant Health Hospital
    6/10 LEFT  
    Tuesday Nov 12, 2019 @  02:00:PM  —  02:45:PM EST
     
     
    break out session #5
    Coffee Chat- Opportunities with Flow
    Coffee Chat- Opportunities with Flow
    40/40 LEFT  
     
    Simulation Lab Tour
    Simulation Lab Tour
    19/20 LEFT  
     
     
    break out session #6
    Coffee Chat- Opportunities with Flow
    Coffee Chat- Opportunities with Flow
    39/40 LEFT  
     
    Simulation Lab Tour
    Simulation Lab Tour
    20/20 LEFT  
     
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