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CONTACT HOST
Primary Contact:
Laura Bankowski
Email | Alt Email | +17344788155

Event Coordinators:
Maurene Stock
Email | 616-848-6959

Sarah Kolekamp
Email | 616-685-6372

 
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Attendee Registration
2019 MLC Healthcare Symposium
2019 MLC Healthcare Symposium
Tue, November 12, 2019
 
THIS EVENT IS 100% FREE!

Go with the Flow-Intentional optimization of the 7 Flows of Healthcare


The Michigan Lean Consortium and Lean Healthcare leaders across the state of Michigan are coming together to learn about the new practices and improvements that are happening in healthcare. The location is centrally located in Saginaw at the new Central Michigan University College of Medicine.

This all-day event (8am -4pm) will include speakers that will share their using Lean philosophy at their workplace and the impact it could have on yours. The event will have breakout sessions that will include an option for a tour of the visual management at Covenant Health Care and the Medical College Simulation Lab. This event is open to all Lean practitioners and those that would like to know more about Lean in healthcare, whether you are in manufacturing, government, or an office environment, there will be learning that will interest you. So "Go with the Flow" and join us in Saginaw on November 12th!


Please register early to guarantee your spot at the symposium.

Student $60

Member $99

Non-Member $169

Registration: Closed
All times are Eastern Time (unless otherwise specified)
Event Date
NOV
12
TUESDAY
Registration Closes
NOVEMBER 12, 2019 @ 12:30 AM
The Central Michigan Medical School -Saginaw
Address
CMU College of Medicine
1632 Stone Street
Saginaw, MI  USA
The Central Michigan Medical School Facility in Saginaw 1632 Stone Street Saginaw, MI 48602
Summary Agenda
NEW AGENDA
 
Tuesday, November 12
  8:00 AM to 8:45 AM
Breakfast
  8:45 AM to 9:15 AM
Welcome
  9:15 AM to 10:00 AM
Keynote Address- A New Way of Doing Business: Combining Empathy with Integrate
  10:00 AM to 10:15 AM
Break
  10:15 AM to 11:00 AM
Shift Huddles
  10:15 AM to 11:00 AM
Together we go far - Journey to Standard Work and Kaizen Culture
  11:00 AM to 11:15 AM
Break
  11:15 AM to 12:00 PM
BOOM Kata
  11:15 AM to 12:00 PM
Gemba- Take a deeper look at visual management
  12:00 PM to 1:00 PM
Lunch
  1:00 PM to 1:45 PM
3P Design - Optimizing the 7 Flows of Healthcare in Your Facility
  1:00 PM to 1:45 PM
EVS Discharge Clean Turn Around Time Optimization
  1:45 PM to 2:00 PM
Break
  2:00 PM to 2:45 PM
Improving Quality in the OR
  2:00 PM to 2:45 PM
Lean in Primary Care
  2:45 PM to 3:00 PM
Break
  3:00 PM to 3:30 PM
Opportunities with Flow coffee talk
  3:00 PM to 3:30 PM
Simulation Lab Tour
  3:30 PM to 4:00 PM
Flow and Grow into the Future
Speakers
Luanne Thomas Ewald
CEO, Children's Hospital of Michigan
KEYNOTE
Sponsors

 

 
SELECTION OPTIONS
US Dollar
 
event registration
Member
Member
$ 99.00  
CMU College of Medicine
 
Non Member
Non Member
$ 169.00  
CMU College of Medicine
 
Student
Student
$ 60.00  
CMU College of Medicine

Must present valid student ID during check in

 
 
sponsor
Sponsor
Sponsor
$ 150.00  

Come be a sponsor at the Annual Healthcare Symposium.

$150 for a vendor table.

 
 
break out session #1
Shift Huddles
Shift Huddles
4/24 LEFT  
CMU College of Medicine - Room 1018
Tuesday Nov 12, 2019 @  10:15:AM  —  11:00:AM EST

In the face-paced world of healthcare, where safety concerns are ever-present and big-picture goals often take a back seat to real-time firefighting, Shift Huddles have been identified as a reliable way to communicate information vital to a safe and productive shift. Healthcare is a high-risk industry for patients and healthcare workers and communication failure remains a top root cause of adverse events and defects. Process breakdown and the resultant fire-fighting steal time that could be allocated to daily improvement and achieving long-term goals. Shift Huddles: Preparing for TODAY as a TEAM and moving the dial on quality, safety and performance is an interactive, informative mix of learning and planning for the implementation of effective daily shift huddles in hospital and ambulatory settings. Participants learn the elements of effective Shift Huddles to improve safety and keep a daily focus on desired long-term goals. Skilled facilitators lead activities that guide participants in the development of content AND deployment plans, leaving the session equipped and ready to launch their huddles. Their broad experience is well suited for adapting content to meet the needs of a variety of patient populations and care settings. Munson Healthcare brings an abbreviated version of their interactive training to the MLC Healthcare Symposium to share the toolkit; slide deck, templates, deployment plans, and real-life examples from a successful 12-month, 8-hospital implementation of Shift Huddles.

??Intended audience

Organizations are encouraged to send teams of 2 or more people from a common work area, bring their key driving strategies, campaigns or desired outcome metrics for incorporation into the huddle.

Learning objective

After this presentation, you will be able to: 1. Recognize and describe the key elements of an effective Shift Huddle 2. Identify gaps between your current shift huddle and the standard and create a strategy to close any gaps that may exist. Or, create a strategy to begin a standard shift huddle if none currently exists 3. Adapt and apply the tools shared to fit specific patient populations (geriatric, high-risk, under-served, etc.) and various healthcare settings (inpatient, outpatient, clinical ancillary, physician practice, clinical and non-clinical, business units)


 
Together We Go Far
Together We Go Far
14/45 LEFT  
CMU College of Medicine - Main Room 1008
Tuesday Nov 12, 2019 @  10:15:AM  —  11:00:AM EST

When a health system strives to decrease costs and improve quality and sustainability of best practices, one of the challenges it faces is a strategy and a structure around the consistency of performance, training, and a platform to leverage the knowledge of thousands of team members to identify and spread best practices. As the organization grows, having a single source of truth which becomes paramount. In this session we will explore the journey of Spectrum Health from having a plethora of top-down and homegrown attempts to standardizing the work to the development of a clearly defined roadmap which helped in achieving the following: • Engaging front line team members through education on principles such as: o Kaizen Culture o Standard work o PDSA thinking o Visual Management and 4DX o From Auditing to Collaborative Reviews • Definition of standard work including Essential and Customizable components • Central Repository • Central Governance • Etc. Participants can expect to experience what this journey feels like as well as taking away techniques intended to demonstrate the above mentioned in ways that are effective, memorable, fun and engaging.

Intended audience

Organizations are encouraged to send teams of 2 or more people from a common work area, bring their key driving strategies, campaigns or desired outcome metrics for incorporation into the huddle.

Learning objective

After this presentation, you will be able to: 1. Recognize and describe the key elements of an effective Shift Huddle 2. Identify gaps between your current shift huddle and the standard and create a strategy to close any gaps that may exist. Or, create a strategy to begin a standard shift huddle if none currently exists 3. Adapt and apply the tools shared to fit specific patient populations (geriatric, high-risk, under-served, etc.) and various healthcare settings (inpatient, outpatient, clinical ancillary, physician practice, clinical and non-clinical, business units)


 
 
break out session #2
GEMBA
GEMBA
0/15 LEFT  
CMU College of Medicine - Lobby of CMU College of Medicine
Tuesday Nov 12, 2019 @  11:15:AM  —  12:00:PM EST

Supply Chain tour

Examine visual management for Covenant Hospital

Note: There will be a 10 min walk outside to the hospital.

 
Boom Kata!
Boom Kata!
12/50 LEFT  
CMU College of Medicine - Main Room 1008
Tuesday Nov 12, 2019 @  11:15:AM  —  12:00:PM EST

The journey of two multidisciplinary/multisystem improvement teams to highlight and remove waste in the inpatient process that contributed to excess days and increased the length of stay.

Intended audience:

All levels of experience and expertise

Learning objective:

Connect the use of traditional lean process improvement activity to better patient outcomes in healthcare


 
 
break out session #3
3P Design - Optimizing the 7 Flows of Healthcare in Your Facility
3P Design - Optimizing the 7 Flows of Healthcare in Your Facility
0/24 LEFT  
CMU College of Medicine - Room 1016
Tuesday Nov 12, 2019 @  01:00:PM  —  01:45:PM EDT

Have you ever been in a healthcare setting where the design did not meet the needs of the customer (patient) or it did not support the workflow? Have you ever been involved in a facility expansion or redesign project where the frontline staff was unhappy with the results? Does your facility support optimal workflows? Or do your workflows have workarounds to fit in a suboptimal design? Whether you are considering redesigning a small space or adding an entire new wing onto your facility, you will benefit from hearing about our most recent 3P (Production Preparation Process) design project for Munson Medical Center’s Family Birth & Children’s Center (a new maternity, NICU, and pediatrics unit). In this session, we will share our successes, lessons learned, and our 3P approach.

Intended audience

Anyone interested in or involved in facility expansion/redesign or learning more about using a 3P design approach.

Learning objective

Attendees will: (1) Learn what 3P is and understand the value of using a 3P approach to design; (2) hear a case study of how Munson Medical Center used 3P to inform and improve the design process; (3) learn the 7 flows of healthcare and how Munson Medical Center optimized them in their design; (4) learn about Lean/3P tools used as well as our successes and challenges


 
EVS Discharge Clean Turn Around Time Optimization
EVS Discharge Clean Turn Around Time Optimization
24/50 LEFT  
CMU College of Medicine - Main Room 1008
Tuesday Nov 12, 2019 @  01:00:PM  —  01:45:PM EDT

In a community teaching hospital, delay in discharge room clean turn around time results in reduced beds cleaned per day. This causes a significant delay for patients waiting for an inpatient bed. Lean methodologies were applied to identify barriers to flow, implement new standards, and measure process for sustainability. Post-implementation results showed reduced clean turn around time, increased beds cleaned per day, and improved patient experience scores.

Intended audience

Hospital Operation Leaders; Healthcare Lean Practitioners; Environmental Services;

Learning objective

Utilizing Lean methodologies to improve bed clean turn around time and optimize hospital patient flow.



 
 
break out session #4
Improving Quality in the OR
Improving Quality in the OR
2/24 LEFT  
CMU College of Medicine - Room 1018
Tuesday Nov 12, 2019 @  02:00:PM  —  02:45:PM EST

A real-world case study example of how to improve flow, improve quality, raise the bar on patient safety and increase teamwork/employee engagement in a busy hospital operating room environment.

Intended audience:

Health care managers, administrators, supervisors, doctors, nurses, and specialists

Learning objective

Learn real-world solutions to increase patient safety, improve quality and increase flow in a healthcare environment.


 
Lean in Primary Care
Lean in Primary Care
17/50 LEFT  
CMU College of Medicine - Main Room 1008
Tuesday Nov 12, 2019 @  02:00:PM  —  02:45:PM EST

OptumCare® is s a family of over 39,000 physicians working together in over 1,200 local clinics to help over 14 million people live healthier lives. In an effort to improve care team satisfaction and patient care, I have helped many primary care practices streamline their workflows. I'll review the thinking, consulting, and teaching I have done to achieve leaner primary care practices.

Intended audience

Lean practitioners in healthcare and anyone else who is interested.

Learning objective

To be able to describe how OptumCare is approaching lean for primary care practices at scale.


 
 
break out session #5
Coffee Chat- Opportunities with Flow
Coffee Chat- Opportunities with Flow
20/50 LEFT  
CMU College of Medicine - Main Room 1008
Tuesday Nov 12, 2019 @  03:00:PM  —  03:30:PM EST
 
Simulation Lab Tour
Simulation Lab Tour
3/30 LEFT  
CMU College of Medicine - Lobby of CMU College of Medicine
Tuesday Nov 12, 2019 @  03:00:PM  —  03:30:PM EST
 
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