You carefully negotiated your contract, proofread it and combed through it to make sure everything was nailed down.

Despite your best planning, “the wheels have fallen off:” The hotel has double booked your space; it will be under renovation, or your guests get food poisoning. What happens now? Two industry lawyers: Barbara Dunn O’Neal who represents groups, and Lisa Sommer Devin who represents hotels, will address how to deal with post contract problems from both a legal and practical perspective, from risk management concerns to negotiating settlements.
 

Learning outcomes:

• How to react when things go wrong to get the best outcome.
• Understand basic risk management techniques and requirements to protect yourself and your group. 
• Documenting settlement terms and supporting information to ensure swift and easy resolution of disputes.
• Planners: This is a great opportunity to invite a member of your legal department to attend with you to help them better understand the specific nuances of contracts in the hospitality industry!
• Suppliers: Learn how to better protect your clients without compromising your own business interests.