Coaching Up - Tuesday, January 29, 2019 (7:30am - 3:30pm)

Are your coaching techniques developing independent problem solvers? Our intent is to help the person or persons being coached but our methods can vary greatly. Different scenarios may require you to provide directive instruction, corrective advise or prompting for self-adjustment.  Each of these coaching methods provide a different purpose and more importantly, a different impact on the person or persons being coached.

Our tendency is to think all forms of coaching are basically the same. This is despite being aware that what an athletic coach yelling on the sidelines and a coach using Socratic questioning are doing is very different and done for different reasons. One purpose of this workshop is to increase recognition that the method of coaching needs to match the intent for coaching. One of these needs is coaching up to leaders in the organization, board of directors, or simply the individual you report to in the organization.

As an outcome of this workshop participants can expect the following benefits:

• Choose the coaching approach to match the intent of the coaching
• Demonstrate the use open-ended and non-leading questioning more consistently to prompt awareness and thinking as a coach
• Practice listening skills and focus on what individuals are saying and thinking, a basis for effective humble inquiry.
• Develop coaching relationships that are learning partnerships creating problem solvers without taking over the problem solving.

REGISTRATION FEE: $690

RECOMMENDED READING: Humble Inquiry: The Gentle Art of Asking Instead of Telling by Edgar H. Schein 

Kata: A Pattern for Continuous Improvement and Coaching in Healthcare - Wednesday, January 30, 2019 (7:30am - 3:30pm)

Have you struggled with developing a continuous improvement culture within your organization? Does aligning the work of each department with clarity around what they are trying to achieve in pursuit of True North and Strategy seem out of reach? Wouldn’t it be great if at each level of the organization a common pattern of improvement and coaching existed to assist leaders and teams in systematically achieving goals through rapid cycles of experimentation? The truth is, current and future challenges require it. A kata is a pattern or routine on your path to proficiency and expertise. With continuous improvement in healthcare, everyone has felt like a beginner at one point and many still feel that way. Building competency around the pattern of continuous improvement and the required coaching to make it work is no mystery; it is a pattern that all can learn and begin applying immediately.

In Toyota Kata, Mike Rother shares with us truly repeatable routines of improvement and coaching that have been missing in many improvement journeys over the years. Through practice within several healthcare organizations, we’ve learned much from Rother’s work—not only how to perform improvement daily within departments, but also how those efforts can be aligned closely with system priorities, engage people, and be truly continuous. Within this course, we explore these patterns (kata), how these patterns link to scientific thinking and practice (A3), and provide basic routines for doing both rapid cycle experimentation and the coaching routine that is critical to success. 

At the end of this session, participants will be able to:

• Review the A3 scientific thinking pattern.
• Describe and demonstrate a pattern for rapid cycle experimentation.
• Learn and practice a pattern for coaching to rapid cycles of experimentation.
• Employ and articulate the importance of setting short-term target conditions in alignment with a larger challenge.
• Create a plan of how to integrate these patterns into your improvement journey.

REGISTRATION FEE: $690

RECOMMENDED READING: "Kata in Healthcare" a Catalysis whitepaper by Bill Boyd and Mike Radtke, Toyota Kata by Mike Rother

Click here for complete information on CE credits, provided by MetaStar

Substitution and Cancellation Policy

Attendee substitutions may be made without penalty at any time. Full refunds will be issued if written notice of cancellation is received on or before December 29, 2018. If cancellation is received after this date, a refund will be issued minus a $200 fee per person for each cancelled session. If a registered attendee does not provide written cancellation prior to the program date and does not attend, no refund will be issued.

Catalysis may cancel a learning experience at any time due to weather, other uncontrollable events, or if we have fewer than 10 attendees registered within 30 days of the program date. All participants will be notified by email and full refunds will be issued for the registration fee. No refunds will be provided for travel expenses participants may have incurred.