Presenters: Team MedGlobal

Medical credentialing can be cumbersome and overwhelming. Join us as we break down the various aspects of this service line and offer best practices to enhance your process and procedures.

Objectives:

• Comprehend each aspect of credentialing and how it affects your business
• Recognize how to implement proven credentialing techniques to improve your organization

Presenter: Joni Orand

Clients will learn about what is new and needed for potential quality issues review for managed care organizations. How have things changed for 2019 and NCQA requirements. Help in designing a automated work flow that my organization can do from the time a grievance/complaint is submitted on a provider until it is reviewed to assure an outcome and action taken can be demonstrated.

During this session we will cover:

• What is Managed Care quality?
• Work flow for managed care grievances
• Peer Review in managed care organizations

Accelerating Cactus User Adoption

Trainer: Andee Hindery

Learn about the latest help videos designed to help you achieve full adoption and engagement. Also see how Provider Summary helps users quickly learn to navigate Cactus by providing easy access to 80 – 90% of vital practitioner information. Then learn how to Image Manager helps users effortlessly scan and manage files. 

Other things to be covered:

• How to search and navigate Cactus like an Expert (Provider Summary)
• How to effortlessly scan and manage images and files (Image Manager)

*This session does not offer training for the Visual CACTUS platform

Creating Adobe Forms Templates in Vistar eVIPs

Trainer: Rebecca Speigle

eVIPs is a robust platform for creating document templates and populating payor or hospital applications. This action is driven by subcodes. Letter and forms generation can be utilized on nearly every tab in eVIPs and is customizable to meet your needs.

This session will cover the following topics:

• Using Adobe Acrobat Professional to prepare your forms and add field text boxes
• Understanding what makes a subcode and how to search for them
• Adding subcodes to documents and publishing them
• Generating documents and the Log

Presenters: Team MedGlobal

Medical credentialing can be cumbersome and overwhelming. Join us as we break down the various aspects of this service line and offer best practices to enhance your process and procedures.

Objectives:

• Comprehend each aspect of credentialing and how it affects your business
• Recognize how to implement proven credentialing techniques to improve your organization

Presenter: Joni Orand

Clients will learn what Focused Professional Practice Evaluations are designed for and how to properly perform both initial FPPE as well as ongoing FPPE. Find out tips for improving your FPPE processes and how to better engage providers in this and why it is important. How FPPE can assist with better value-based re-imbursement and what is new for 2019.

Things we will cover during this session:

• The importance of FPPE in the organization
• How FPPE assist with, and may prevent, punitive peer review as well as protect a provider
• How ongoing FPPE can prevent liability and risk for the organization, law suits and sentinel/adverse events
• Tips for FPPE for allied health

Credentialing Indicators that Deliver Long-Term Value

Trainer: Nande Muyaba

Understand how credentialing status indicators help you deliver long term value by raising awareness around inefficiency. Learn how clearly defining your credentialing process makes easier for everyone to accept and adopt your new process/system. Also see how using credentialing reporting and widgets in Cactus can help drive continuous improvement and accountability in organization.

Topics covered in this workshop will include:

• Tactics to help you improve credentialing efficiency (Cred Status)
• How Cactus can help you streamline your credentialing process (Cred Productivity Credentialing Activity, and more)

*This session does not offer training for the Visual CACTUS platform

SSRS Reporting in Vistar eVIPs for Beginners

Trainer: Sharon Gideon

eVIPs has superior data reporting functionality. Users can create their own custom reports utilizing SQL Systems Reporting Services (SSRS). This tool is connected to your eVIPs database for report design and then the reports are loaded to the eVIPs database where they can be run by users. This session will cover the following topics:

• Setting up eVIPs for SSRS reportsBasic Report design with Report Builder
• Adding the report to the Home screen or Resource Links

*This training will be for the eVIPs only*

Presented by Amie Teske and Tracey Meyer from symplr

Grievance Reporting Roundtable

How are you currently tracking patient satisfaction and addressing patient concerns in your organization? Bring your current process and ideas on how it could be improved. This is a closed-door session with a small group of your peers designed to help you work together to talk through common issues, best practices, the tools you're using, and to brainstorm solutions to some of the challenges you currently face.

This session is available on a first come basis, and will have an available waitlist after all seats are claimed. Your name must be on the list in order to attend.

Key Problems Facing the Managed Care Industry

In an industry that is constantly changing, how do you prepare not only yourself, but your team for the future’s problems? Bring your thoughts and concerns for the industry and your facility to this discussion to talk with your peers and start solving tomorrow’s problems today.

Simplify Onboarding for Groups and Practitioners

Trainer: Rebecca Speigle

Leverage eVIPs tools to expedite and simplify the process of onboarding groups and practitioners. Tools like Plan Mass Insert and mass assigning practitioners to group locations s simplify the process and save time. The optional eApply Provider Self Service Portal module and Dynamic Import Utility (DIU) are also time savers. Topics covered in this session include:

• How the eApply Provider Self Service Portal works
• An overview of the Import data in mass using DIU
• Mass Assignment of practitioners to a group location
• Plan Mass Insert
• Using the Process: Mass Insurance
• Creating and using Resource Links

Presenters: Team MedGlobal

Medical credentialing can be cumbersome and overwhelming. Join us as we break down the various aspects of this service line and offer best practices to enhance your process and procedures.

Objectives:

• Comprehend each aspect of credentialing and how it affects your business
• Recognize how to implement proven credentialing techniques to improve your organization

Presenter: Joni Orand

2019 is here are you prepared for value-based payments? 

Did you know that in 2019 that 60 cents of every healthcare dollar reimbursed will be based on quality performance? It is imperative for the health of your organization to understand quality measures, culture, communication, and collaboration. Come and learn more about how you can be prepared and armed with knowledge of MACRA, measures and the new Value Based models.

Objectives for this session are:

• Define MACRA law
• Recognize four trends you need to prepare for and Value Based payment opportunities 
• List the three areas impacted by MACRA

Define the four new measures to track for Value Based Care Models

Next Generation Workflow Management I

Trainer: Andrew Curtis

Learn how you can use queries and basic widgets in Cactus to manage license expiration and reappointment workflows. See how you can have events trigger the start of a workflow which can go to various specialists in your department. And learn how to increase transparency on key team processes and workflow workload.

• Quickly create queries to determine workflow workload 
• Examples: 
• License Expirables
• Reappointments

*This session does not offer training for the Visual CACTUS platform  

Automating with Basic Workflows in eVIPs

Trainer: Sharon Gideon

Workflows are sets of actions which can advance the processing of records or update data according to rules defined for the business. For instance, an action in eVIPs could trigger a workflow event such as an Alert, a letter, an email or a database field value update. Workflows can be set up to run automatically or be executed manually, allowing the user to ensure the appropriate record(s) are included. This session will cover the following topics:

• Workflow set up - Manual versus Auto Run
• Creating and using Workflows to Assign Records to eVIPs users
• Creating and using Workflows to Set Alerts 

Presenters: Team MedGlobal

Quality in healthcare is currently being redefined by governmental and accreditation requirements, available and advancing technologies, fee for performance and practitioner practices. Today’s MSP must be proficient in managing effective peer review and behavior programs but also begin to explore how performance will impact the bottom line and, in some cases, the survival of organizations and health care practitioners.

Objectives:

• Understand the new era of healthcare quality as it relates to the medical services industry
• Learn effective ways to collaborate with your staff to implement quality care in all areas of physician and practitioner performance and behavior

Presenter: Dr. Disha Rupayana from Skillsurvey

Learn how you can improve the quality of responses from your peer references by incorporating best practices into your questionnaires. I/O Psychologist and Director of Analytics at SkillSurvey, Dr. Disha Rupayana, will share her expertise and provide some tips on how you can obtain reference feedback that is more insightful and useful throughout the privileging process by asking the right questions.

In this session, you will:

• Gain valuable tips and tricks for developing and improving peer reference questionnaires
• See concrete data to support the best practices presented and the importance of receiving more in-depth peer reference feedback
• Learn why response options matter and how to match instructions with the proper response scale

Build an understanding of survey best practices and learn how to apply them with detailed examples

Next Generation Workflow Management II

Trainer: Andrew Curtis

Learn how you can use queries and advanced widgets in Cactus to manage and track key information. See how adding documents to queries can significantly increase workflow management efficiency. Learn about Cactus reports and how you can use reports to track key information.

• Game changing tools to help you manage and track key information
• Quickly access key workflows or work queues
• Visual tools to simplify workflow tracking

*This session does not offer training for the Visual CACTUS platform

Automating with Advanced Workflows in eVIPs

Trainer: Sharon Gideon

This advanced session on Workflows in eVIPs is a continuation from the Basic Workflows session. This session will cover the following topics:

• Creating and using Workflows to change data
• Creating and using Workflows to Send Communications like emails, faxes or generate letters
• Creating and using Workflows to Send Notifications

Making the Leap from Visual to Web Cactus

In today’s ever-demanding world, there seems to be more work than there is time to get it all done. Join us for this peer-led roundtable on transitioning to the latest Cactus platform. This is a closed-door session with a small group of your peers designed to help you work together to talk through common issues, best practices, the tools you're using, and to brainstorm solutions to some of the challenges you currently face.

This session is available on a first come basis, and will have an available waitlist after all seats are claimed. Your name must be on the list in order to attend.

Reviewing Your Quality Review

Are you a quality expert in your facility? Do you find yourself managing, but having one extra tool would put you over the top when it comes to your quality reporting? Sit in on this session to talk best practices and more.

• Quality Reporting – what are you using now, but wishing for tomorrow?
• Quality Dashboards – what would you like to see to make your reporting easier?

This session is available on a first come basis, and will have an available waitlist after all seats are claimed. Your name must be on the list in order to attend.

Next Generation Workflow Management I

Trainer: Andrew Curtis

Learn how you can use queries and basic widgets in Cactus to manage license expiration and reappointment workflows. See how you can have events trigger the start of a workflow which can go to various specialists in your department. And learn how to increase transparency on key team processes and workflow workload.

• Quickly create queries to determine workflow workload 
• Examples: 
• License Expirables
• Reappointments

*This session does not offer training for the Visual CACTUS platform  

Presenters: Team MedGlobal

Quality in healthcare is currently being redefined by governmental and accreditation requirements, available and advancing technologies, fee for performance and practitioner practices. Today’s MSP must be proficient in managing effective peer review and behavior programs but also begin to explore how performance will impact the bottom line and, in some cases, the survival of organizations and health care practitioners.

Objective:

• Understand the new era of healthcare quality as it relates to the medical services industry
• Learn effective ways to collaborate with your staff to implement quality care in all areas of physician and practitioner performance and behavior

Presenter: Jan Laws

Burnout can happen to anyone no matter their professional role or career title. It’s the result of compounding stress and ever-increasing expectations and responsibilities of the dedicated professionals who work directly or indirectly with medical staff and ancillary health practitioners in their organizations. If you think you are burning out, know someone who is or perhaps you want to understand how you can guard against Burnout this session will provide information and tools you can use to help reignite the passion and drive you once had.

Objectives:

• Learn 10 indicators of professional burnout
• Identify impact of burnout in professional career satisfaction
• Gain useful tools which can regenerate professional enthusiasm

Key Problems Facing the Acute Care Industry

In an industry that is constantly changing, how do you prepare not only yourself, but your team for the future’s problems? Do you find yourself wondering where you believe provider management is going?  Join us with your concerns in this session as we look to identify tomorrow’s problems and how symplr can help better prepare you and your staff.

This session is available on a first come basis, and will have an available waitlist after all seats are claimed. Your name must be on the list in order to attend.

The Next Generation of Network Adequacy Roundtable

Are you wanting to ensure adequate provider coverage and compliance throughout your entire organization? Join us for this discussion on how you are currently doing so and what would help bring this practice in to the future. 

This session is available on a first come basis, and will have an available waitlist after all seats are claimed. Your name must be on the list in order to attend.

Next Generation Workflow Management II

Trainer: Andrew Curtis

Learn how you can use queries and advanced widgets in Cactus to manage and track key information. See how adding documents to queries can significantly increase workflow management efficiency. Learn about Cactus reports and how you can use reports to track key information.

• Game changing tools to help you manage and track key information
• Quickly access key workflows or work queues
• Visual tools to simplify workflow tracking

*This session does not offer training for the Visual CACTUS platform

Automating with Basic Workflows in eVIPs

Trainer: Sharon Gideon

Workflows are sets of actions which can advance the processing of records or update data according to rules defined for the business. For instance, an action in eVIPs could trigger a workflow event such as an Alert, a letter, an email or a database field value update. Workflows can be set up to run automatically or be executed manually, allowing the user to ensure the appropriate record(s) are included. This session will cover the following topics:

• Workflow set up - Manual versus Auto Run
• Creating and using Workflows to Assign Records to eVIPs users
• Creating and using Workflows to Set Alerts 

Presenters: Team MedGlobal

Payer Enrollment is NOT credentialing! In these introductory and slightly advanced courses, you will learn from our expert consultants as they provide guidance on the structure of the Payer Enrollment process. Whether you are a new to the field or an experienced MSP, Team Med Global will provide you with the resources you need to succeed in your role.

Objectives:

• Understand the structure of Payer Enrollment
• Apply best practices within your organization

Presenter: Kathy Matzka

One of the biggest challenges medical staffs face is developing a process for evaluating the competency practitioners who have little or no hospital practice. While it is relatively easy to verify licensure, malpractice history, and hospital affiliations, it is difficult, or sometimes impossible, to obtain data to document competency. The increased focus on ongoing professional practice review by accrediting organizations emphasizes the need for an effective process for documenting the ongoing monitoring of the quality of services provided.

At the completion of this program, participant will be able to:

• Develop appropriate forms and processes for documentation of competency for low- and no-volume practitioners
• Discuss focused and ongoing and professional practice evaluation
• Determine necessary changes in bylaws to reflect no- and low-volume practitioners

Getting Started with Cactus Data Automation

Trainer: Andee Hindery

Learn about License Expiration Monitoring Module and how to transform your information into actionable data. See how you can easily create queries and widgets to show who is working on what. Learn how to use dashboard widgets to drive action and get you results.

• How to transform your information into actionable data
• How to create queries and widgets to show who is working on what
• Eye-catching visuals that will drive action and get you results

*This session does not offer training for the Visual CACTUS platform

Simplify Onboarding for Groups and Practitioners

Trainer: Rebecca Speigle

Leverage eVIPs tools to expedite and simplify the process of onboarding groups and practitioners. Tools like Plan Mass Insert and mass assigning practitioners to group locations s simplify the process and save time. The optional eApply Provider Self Service Portal module and Dynamic Import Utility (DIU) are also time savers. Topics covered in this session include:

• How the eApply Provider Self Service Portal works
• An overview of the Import data in mass using DIU
• Mass Assignment of practitioners to a group location
• Plan Mass Insert
• Using the Process: Mass Insurance
• Creating and using Resource Links

Presenters: Team MedGlobal

Payer Enrollment is NOT credentialing! In these introductory and slightly advanced courses, you will learn from our expert consultants as they provide guidance on the structure of the Payer Enrollment process. Whether you are a new to the field or an experienced MSP, Team Med Global will provide you with the resources you need to succeed in your role.

Objectives:

• Understand the structure of Payer Enrollment
• Apply best practices within your organization

Presenter: Kathy Matzka

This presentation discusses the reasons for granting temporary privileges and how to accomplish this task without compromising patient safety. Discussion will include case studies, sample policies for implementing temporary privileges and barriers to functional credentialing processes.

• Discuss Regulations and Accreditation Standards for temporary privileges
• Determine appropriate ways to get credentialing done expeditiously without compromising patient safety.
• Determine an appropriate response when asked to “short cut” the credentialing process

So you have heard all about our new widgets and how they can help simplify your life, now see them in action and get your questions answered!

• Quickly find missing or expired information that could put your facility at risk
• Set up workflows by identifying situations that need attention

The Next Generation of Contract Management Roundtable

We know that the contracting process can be burdensome. Join us in this discussion to talk about how you see the future of contract management changing and adapting to tomorrow’s healthcare needs.

This session is available on a first come basis, and will have an available waitlist after all seats are claimed. Your name must be on the list in order to attend.

Accelerating Cactus User Adoption

Trainer: Andee Hindery

Learn about the latest help videos designed to help you achieve full adoption and engagement. Also see how Provider Summary helps users quickly learn to navigate Cactus by providing easy access to 80 – 90% of vital practitioner information. Then learn how to Image Manager helps users effortlessly scan and manage files. 

Other things to be covered:

• How to search and navigate Cactus like an Expert (Provider Summary)
• How to effortlessly scan and manage images and files (Image Manager)

*This session does not offer training for the Visual CACTUS platform

Automating with Advanced Workflows in eVIPs

Trainer: Sharon Gideon

This advanced session on Workflows in eVIPs is a continuation from the Basic Workflows session. This session will cover the following topics:

• Creating and using Workflows to change data
• Creating and using Workflows to Send Communications like emails, faxes or generate letters
• Creating and using Workflows to Send Notifications

Presenters: Team MedGlobal

We've all seen it happen - stress rears its ugly head resulting in unfortunate consequences, including burnout. The anxiety and exhaustion that follows can wreak havoc on both our professional and personal lives, interfering with our effectiveness, attitude and performance. Join Team Med Global as we offer insight into making health and wellness a priority in our lives.

Objectives:

• Learn how to identify and address burnout
• Realize the positive effects of emotional wellbeing

Presenter: Debbie Brewer

Learn to evaluate the timeline needed for Payor Enrollment and prioritize the steps to insurance company acceptance. The factors surrounding the enrollment timeline will be explained so that effective decisions can be made relating to a new practitioner’s initial start date.  Assess the resources available to get your practitioner enrolled and productive for the quicker release of claims on hold.

Things we will cover in this session:

• Requirements for Enrolling a New Practitioner
• In-house Enrollment versus Outsourcing
• Return on Investment (ROI)

Cactus Tricks You May Not Know

Trainer: Nande Muyaba

Learn how to maximize efficiency by pulling verified images directly into Cactus. See how Cactus can help increase efficiency and reduces error rates by enabling you to make mass updates. And also learn about shortcut tips and tricks you can’t afford to miss.

• Maximize efficiency by pulling verified images directly into Cactus
• Quickly add multiple images by dragging images or files into Image Manager

*This session does not offer training for the Visual CACTUS platform

Build and Manage Value Based Contracts

Trainer: Sharon Gideon

eVIPs is an advanced tool for contract management. This session will cover the actual building of a contract record including language and rate storage. Users can also create documents that pull data from a single or multiple contract rows into a single document with subcodes for contract details, rates and language. This session will cover the following topics:

• Creating a Contract Master with rates and language
• Creating contract templates with subcodes that can be generated and populated in eVIPs
• Using eVIPs to track the contracting process from beginning to end
• Using the integration of the optional DocuSign software with the eVIPs contracting module

This is an optional opportunity for you to network with other symplr users in your area!