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    Attendee Registration
    The 3rd annual MLC and City of Grand Rapids Lean Workshop
    The 3rd annual MLC and City of Grand Rapids Lean Workshop
    Thu, October 03, 2019
    THIS EVENT IS 100% FREE!

    Creating a Culture of Continuous Improvement.


    The Michigan Lean Consortium and the City of Grand Rapids are teaming up again to bring you The 3rd Annual MLC and City of Grand Rapids Workshop! Last year this event checked in 110 participants to the all-day workshop. It is because of this increased attendance and demand for this specific event that we have decided to move our location to the GVSU L.V. Eberhard Center.

    This upcoming event will allow you to register for three different workshops to attend in one day in one location. You will choose from six workshops from six different speakers across six different types of industries! All of these speakers are well know in their field and have accomplished great things using Lean philosophy at their workplace. Whether you are in manufacturing, government, healthcare, legal services, or an office environment, we will have a workshop for you. However, you must register early to guarantee your preferred session. Space will be limited.

    Finally, we have a special bonus for all registrants. Since our keynote speaker will be the well-known Steve Kane from Gemba Academy, anyone that registers for The 3rd Annual MLC and City of Grand Rapids Workshop will receive a one-month free subscription to Gemba Academy!


    Member $175

    Non-Member $275 (includes a 1-year membership to MLC)

    Sponsor $150

    Registration: Open
    All times are Eastern Time (unless otherwise specified)
    Event Date
    OCT
    03
    THURSDAY
    Registration Closes
    OCTOBER 03, 2019 @ 8:00 AM
    Location
    Address
    GVSU Eberhard Center
    301 Fulton W
    Grand Rapids, MI  USA
    Eberhard Center Room 210
    Register Now

    Register and receive a one-month subscription to Gemba Academy

    Summary Agenda
    3RD ANNUAL MLC AND CITY OF GR WORKSHOP AGENDA
     
    Thursday, October 03
      7:30 AM to 8:00 AM
    Registration
      8:00 AM to 8:15 AM
    Welcome
      8:15 AM to 9:00 AM
    Keynote
      9:00 AM to 9:15 AM
    Break/ Networking
      9:15 AM to 10:15 AM
    First Workshop
      10:15 AM to 10:30 AM
    Break/ Networking
      10:30 AM to 11:30 AM
    Second Workshop
      11:30 AM to 12:30 PM
    Lunch/ Networking
      12:30 PM to 1:30 PM
    Third Workshop
      1:30 PM to 2:00 PM
    Closing Session
    Speakers
    Steven Kane
    Director of Customer Success, Gemba Academy LLC
    KEY NOTE SPEAKER
    Sponsors

     
    SELECTION OPTIONS
    US Dollar
     
    sponsor
    Sponsor
    Sponsor
    13/13 LEFT $ 150.00  
    GVSU Eberhard Center
    Thursday Oct 03, 2019 @  07:30:AM  —  02:00:PM EDT

    Sponsor will be provided a table during the 1 day workshop

     
     
    event registration
    Member
    Member
    $ 175.00  

    As a member, this registration allows you to sign up for three workshops. Please choose one workshop for each time slot listed below before checking out. We recommend that you include your choices during registration because some sessions will close out due to space constraints. Thank you!

     
    Non Member (plus 1 year membership to MLC)
    Non Member (plus 1 year membership to MLC)
    $ 275.00  

    Congratulations! This registration allows you to sign up for three workshops. Please choose one workshop for each time slot listed below before checking out. We recommend that you include your choices during registration because some sessions will close out due to space constraints.

    Also included with this registration is a one-year membership to the MLC. Directions of how to sign up for your membership will be emailed to you after this event.

    Thank you and we are happy to have you as a new member!

     
     
    first workshop 9:15-10:15 am
    A Case Study on How Lean Principles were used to Improve the Delivery of Le …
    A Case Study on How Lean Principles were used to Improve the Delivery of Le …
    18/25 LEFT  

    This Case Study will review how the Orlans PC Law firm applied Lean principles to improve the delivery of Legal Services. The presenter will walk through the phases of their continuous improvement journey and provide the participants with some best practices and lessons learned. The specific example that will be reviewed in the Case study is the reduction of re-work rates in the preparation of critical Legal documents. The Orlans PC Law firm prepares and files ~200 Legal documents/day and completes over 425,000 daily process transactions. We will review how legal document re-work rate reduction was identified as a critical business priority, and how the organization aligned to support this important improvement challenge. The reduction in legal document re-work rates of as much as 75% was achieved.



     
    Get Focused
    Get Focused
    20/25 LEFT  

    This workshop will prepare you to lead effective and actionable focus groups. This approach is particularly used for process improvements, to understand the needs of the customer, benchmark how well those needs are being met, and obtain qualitative feedback on experience within a process – which will be used for analysis and consider by a problem-solving team.

    This session will provide you with various tools and techniques to facilitate activities such as “Customer Value Structure (CVS)”, “Start, Stop, Keep Doing” and “Issues/Ideas” while engaging all customers and diminishing the effect of “the loudest voice is the only voice.”


     
    5S for Data
    5S for Data
    23/25 LEFT  

    This workshop will teach attendees how to use Power BI, a free tool from Microsoft, to turn data into actionable information. 

     
    Leveraging Fun to Drive Improvements
    Leveraging Fun to Drive Improvements
    23/25 LEFT  

    t's been a belief in most of our industries that fun and productivity don't mix. I'm happy to say that not only can you work in a fun environment, but you can also yield greater results because of it. I will share some ways Micron has leveraged fun to generate a pull for employee engagement and we will all work on an example of using fun with the outcome and lead metrics.

     
    3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
    3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
    22/25 LEFT  

    This workshop will provide a brief overview of the Henry Ford Health System model for building a High Reliable Organization, based on research, science, and best practices. The focus of the workshop will be practicing key leader behaviors, systems, and tools that are foundational for creating a culture of safety and reliability.

     
    Don't be Lean
    Don't be Lean
    21/25 LEFT  

    Learn practical methods of leading people through daily continuous improvement.

     
     
    second workshop 10:30-11:30 am
    A Case Study on How Lean Principles were used to Improve the Delivery of Le …
    A Case Study on How Lean Principles were used to Improve the Delivery of Le …
    24/25 LEFT  

    This Case Study will review how the Orlans PC Law firm applied Lean principles to improve the delivery of Legal Services. The presenter will walk through the phases of their continuous improvement journey and provide the participants with some best practices and lessons learned. The specific example that will be reviewed in the Case study is the reduction of re-work rates in the preparation of critical Legal documents. The Orlans PC Law firm prepares and files ~200 Legal documents/day and completes over 425,000 daily process transactions. We will review how legal document re-work rate reduction was identified as a critical business priority, and how the organization aligned to support this important improvement challenge. The reduction in legal document re-work rates of as much as 75% was achieved.



     
    Get Focused
    Get Focused
    21/25 LEFT  

    This workshop will prepare you to lead effective and actionable focus groups. This approach is particularly used for process improvements, to understand the needs of the customer, benchmark how well those needs are being met, and obtain qualitative feedback on experience within a process – which will be used for analysis and consider by a problem-solving team.

    This session will provide you with various tools and techniques to facilitate activities such as “Customer Value Structure (CVS)”, “Start, Stop, Keep Doing” and “Issues/Ideas” while engaging all customers and diminishing the effect of “the loudest voice is the only voice.”


     
    5S for Data
    5S for Data
    18/25 LEFT  

    This workshop will teach attendees how to use Power BI, a free tool from Microsoft, to turn data into actionable information. 

     
    Leveraging Fun to Drive Improvements
    Leveraging Fun to Drive Improvements
    22/25 LEFT  

    t's been a belief in most of our industries that fun and productivity don't mix. I'm happy to say that not only can you work in a fun environment, but you can also yield greater results because of it. I will share some ways Micron has leveraged fun to generate a pull for employee engagement and we will all work on an example of using fun with the outcome and lead metrics.

     
    3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
    3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
    21/25 LEFT  

    This workshop will provide a brief overview of the Henry Ford Health System model for building a High Reliable Organization, based on research, science, and best practices. The focus of the workshop will be practicing key leader behaviors, systems, and tools that are foundational for creating a culture of safety and reliability.

     
    Don't be Lean
    Don't be Lean
    21/25 LEFT  

    Learn practical methods of leading people through daily continuous improvement.

     
     
    third workshop 12:30-1:30 pm
    A Case Study on How Lean Principles were used to Improve the Delivery of Le …
    A Case Study on How Lean Principles were used to Improve the Delivery of Le …
    23/25 LEFT  

    This Case Study will review how the Orlans PC Law firm applied Lean principles to improve the delivery of Legal Services. The presenter will walk through the phases of their continuous improvement journey and provide the participants with some best practices and lessons learned. The specific example that will be reviewed in the Case study is the reduction of re-work rates in the preparation of critical Legal documents. The Orlans PC Law firm prepares and files ~200 Legal documents/day and completes over 425,000 daily process transactions. We will review how legal document re-work rate reduction was identified as a critical business priority, and how the organization aligned to support this important improvement challenge. The reduction in legal document re-work rates of as much as 75% was achieved.



     
    Get Focused
    Get Focused
    23/25 LEFT  

    This workshop will prepare you to lead effective and actionable focus groups. This approach is particularly used for process improvements, to understand the needs of the customer, benchmark how well those needs are being met, and obtain qualitative feedback on experience within a process – which will be used for analysis and consider by a problem-solving team.

    This session will provide you with various tools and techniques to facilitate activities such as “Customer Value Structure (CVS)”, “Start, Stop, Keep Doing” and “Issues/Ideas” while engaging all customers and diminishing the effect of “the loudest voice is the only voice.”


     
    5S for Data
    5S for Data
    23/25 LEFT  

    This workshop will teach attendees how to use Power BI, a free tool from Microsoft, to turn data into actionable information. 

     
    Leveraging Fun to Drive Improvements
    Leveraging Fun to Drive Improvements
    21/25 LEFT  

    t's been a belief in most of our industries that fun and productivity don't mix. I'm happy to say that not only can you work in a fun environment, but you can also yield greater results because of it. I will share some ways Micron has leveraged fun to generate a pull for employee engagement and we will all work on an example of using fun with the outcome and lead metrics.

     
    3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
    3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
    19/25 LEFT  

    This workshop will provide a brief overview of the Henry Ford Health System model for building a High Reliable Organization, based on research, science, and best practices. The focus of the workshop will be practicing key leader behaviors, systems, and tools that are foundational for creating a culture of safety and reliability.

     
    Don't be Lean
    Don't be Lean
    18/25 LEFT  

    Learn practical methods of leading people through daily continuous improvement.

     
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