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Primary Contact:
Laura Bankowski
Email | Alt Email | +17344788155

Event Coordinator:
Alen Ganic
Email | 6164563778 | 6167739504

 
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Overview
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Speakers
Attendee Registration
The 3rd annual MLC and City of Grand Rapids Lean Workshop
The 3rd annual MLC and City of Grand Rapids Lean Workshop
Thu, October 03, 2019
THIS EVENT IS 100% FREE!

Creating a Culture of Continuous Improvement.


The Michigan Lean Consortium and the City of Grand Rapids are teaming up again to bring you The 3rd Annual MLC and City of Grand Rapids Workshop! Last year this event checked in 110 participants to the all-day workshop. It is because of this increased attendance and demand for this specific event that we have decided to move our location to the GVSU L.V. Eberhard Center.

This upcoming event will allow you to register for three different workshops to attend in one day in one location. You will choose from six workshops from six different speakers across six different types of industries! All of these speakers are well know in their field and have accomplished great things using Lean philosophy at their workplace. Whether you are in manufacturing, government, healthcare, legal services, or an office environment, we will have a workshop for you. However, you must register early to guarantee your preferred session. Space will be limited.

Finally, we have a special bonus for all registrants. Since our keynote speaker will be the well-known Steve Kane from Gemba Academy, anyone that registers for The 3rd Annual MLC and City of Grand Rapids Workshop will receive a one-month free subscription to Gemba Academy!


Member $175

Non-Member $275 (includes a 1-year membership to MLC)

Sponsor $150

Registration: Closed
All times are Eastern Time (unless otherwise specified)
Event Date
OCT
03
THURSDAY
Registration Closes
OCTOBER 03, 2019 @ 8:00 AM
Location
Address
GVSU Eberhard Center
301 Fulton W
Grand Rapids, MI  USA
Eberhard Center Room 210 Please come in front door of Eberhard Center and take stairs or elevator to 2nd floor.
Summary Agenda
3RD ANNUAL MLC AND CITY OF GR WORKSHOP AGENDA
 
Thursday, October 03
  7:30 AM to 8:00 AM
Registration and Light breakfast
  8:00 AM to 8:15 AM
Welcome
  8:15 AM to 9:00 AM
Keynote
  9:00 AM to 9:15 AM
Break/ Networking
  9:15 AM to 10:15 AM
3 Components of High Reliability: Trust, Leader Learning & Robust Process Improvement
  9:15 AM to 10:15 AM
5S for Data
  9:15 AM to 10:00 AM
A Case Study on How Lean Principles were used to Improve the Delivery of Legal Services
  9:15 AM to 10:15 AM
Don't be Lean
  9:15 AM to 10:15 AM
Get Focused
  9:15 AM to 10:15 AM
Leveraging Fun to Drive Improvements
  10:15 AM to 10:30 AM
Break/ Networking
  10:30 AM to 11:30 AM
Second Workshop - attend 1 of 6 ALS
  11:30 AM to 12:30 PM
Lunch/ Networking
  12:30 PM to 1:30 PM
Third Workshop- attend 1 of 6 ALS
  1:30 PM to 2:00 PM
Closing Session
Speakers
Steven Kane
Director of Customer Success, Gemba Academy LLC
KEY NOTE SPEAKER
Sponsors

 
SELECTION OPTIONS
US Dollar
 
sponsor
Sponsor
Sponsor
13/13 LEFT $ 150.00  
GVSU Eberhard Center
Thursday Oct 03, 2019 @  07:30:AM  —  02:00:PM EDT

Sponsor will be provided a table during the 1 day workshop

 
 
event registration
Member
Member
$ 175.00  

As a member, this registration allows you to sign up for three workshops. Please choose one workshop for each time slot listed below before checking out. We recommend that you include your choices during registration because some sessions will close out due to space constraints. Thank you!

 
Non Member (plus 1 year membership to MLC)
Non Member (plus 1 year membership to MLC)
$ 275.00  

Congratulations! This registration allows you to sign up for three workshops. Please choose one workshop for each time slot listed below before checking out. We recommend that you include your choices during registration because some sessions will close out due to space constraints.

Also included with this registration is a one-year membership to the MLC. Directions of how to sign up for your membership will be emailed to you after this event.

Thank you and we are happy to have you as a new member!

 
Student
Student
$ 60.00  
GVSU Eberhard Center

Must present current student ID with registration.

 
 
first workshop 9:15-10:15 am
A Case Study on How Lean Principles were used to Improve the Delivery of Le …
A Case Study on How Lean Principles were used to Improve the Delivery of Le …
11/20 LEFT  
GVSU Eberhard Center - 215-B
Thursday Oct 03, 2019 @  09:15:AM  —  10:15:AM EDT

This Case Study will review how the Orlans PC Law firm applied Lean principles to improve the delivery of Legal Services. The presenter will walk through the phases of their continuous improvement journey and provide the participants with some best practices and lessons learned. The specific example that will be reviewed in the Case study is the reduction of re-work rates in the preparation of critical Legal documents. The Orlans PC Law firm prepares and files ~200 Legal documents/day and completes over 425,000 daily process transactions. We will review how legal document re-work rate reduction was identified as a critical business priority, and how the organization aligned to support this important improvement challenge. The reduction in legal document re-work rates of as much as 75% was achieved.



 
Get Focused
Get Focused
0/20 LEFT  
GVSU Eberhard Center - 215-EF
Thursday Oct 03, 2019 @  09:15:AM  —  10:15:AM EDT

This workshop will prepare you to lead effective and actionable focus groups. This approach is particularly used for process improvements, to understand the needs of the customer, benchmark how well those needs are being met, and obtain qualitative feedback on experience within a process – which will be used for analysis and consider by a problem-solving team.

This session will provide you with various tools and techniques to facilitate activities such as “Customer Value Structure (CVS)”, “Start, Stop, Keep Doing” and “Issues/Ideas” while engaging all customers and diminishing the effect of “the loudest voice is the only voice.”


 
5S for Data
5S for Data
9/20 LEFT  
GVSU Eberhard Center - 215-C
Thursday Oct 03, 2019 @  09:15:AM  —  10:15:AM EDT

This workshop will provide an overview of HarborView's 5S for Data methodology which transforms siloed data into actionable information. Just as a shadow board organizes tools, supplies, and equipment to provide tangible efficiencies and cost savings, a data board organizes information to minimize wasted time and effort preparing and locating data.


Attendees will participate in a hands-on value stream mapping exercise for one of three processes: product disposition, emergency room discharge, and supplier risk management. Using readily available and inexpensive modeling tools, participants will learn how to use 5S for Data to dramatically improve information flow which historically has been difficult to improve due to the need for IT involvement and the time constraints of a Kaizen Blitz.


 
Leveraging Fun to Drive Improvements
Leveraging Fun to Drive Improvements
9/20 LEFT  
GVSU Eberhard Center - 215-D
Thursday Oct 03, 2019 @  09:15:AM  —  10:15:AM EDT

t's been a belief in most of our industries that fun and productivity don't mix. I'm happy to say that not only can you work in a fun environment, but you can also yield greater results because of it. I will share some ways Micron has leveraged fun to generate a pull for employee engagement and we will all work on an example of using fun with the outcome and lead metrics.

 
3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
10/20 LEFT  
GVSU Eberhard Center
Thursday Oct 03, 2019 @  09:15:AM  —  10:15:AM EDT

This workshop will provide a brief overview of the Henry Ford Health System model for building a High Reliable Organization, based on research, science, and best practices. The focus of the workshop will be practicing key leader behaviors, systems, and tools that are foundational for creating a culture of safety and reliability.

 
Don't be Lean
Don't be Lean
9/20 LEFT  
GVSU Eberhard Center - 215-A
Thursday Oct 03, 2019 @  09:15:AM  —  10:15:AM EDT

Learn practical methods of leading people through daily continuous improvement.

 
 
second workshop 10:30-11:30 am
A Case Study on How Lean Principles were used to Improve the Delivery of Le …
A Case Study on How Lean Principles were used to Improve the Delivery of Le …
12/20 LEFT  
GVSU Eberhard Center - 215-B
Thursday Oct 03, 2019 @  10:30:AM  —  11:30:AM EDT

This Case Study will review how the Orlans PC Law firm applied Lean principles to improve the delivery of Legal Services. The presenter will walk through the phases of their continuous improvement journey and provide the participants with some best practices and lessons learned. The specific example that will be reviewed in the Case study is the reduction of re-work rates in the preparation of critical Legal documents. The Orlans PC Law firm prepares and files ~200 Legal documents/day and completes over 425,000 daily process transactions. We will review how legal document re-work rate reduction was identified as a critical business priority, and how the organization aligned to support this important improvement challenge. The reduction in legal document re-work rates of as much as 75% was achieved.



 
Get Focused
Get Focused
7/20 LEFT  
GVSU Eberhard Center - 215-EF
Thursday Oct 03, 2019 @  10:30:AM  —  11:30:AM EDT

This workshop will prepare you to lead effective and actionable focus groups. This approach is particularly used for process improvements, to understand the needs of the customer, benchmark how well those needs are being met, and obtain qualitative feedback on experience within a process – which will be used for analysis and consider by a problem-solving team.

This session will provide you with various tools and techniques to facilitate activities such as “Customer Value Structure (CVS)”, “Start, Stop, Keep Doing” and “Issues/Ideas” while engaging all customers and diminishing the effect of “the loudest voice is the only voice.”


 
5S for Data
5S for Data
7/20 LEFT  
GVSU Eberhard Center - 215-C
Thursday Oct 03, 2019 @  10:30:AM  —  11:30:AM EDT

This workshop will provide an overview of HarborView's 5S for Data methodology which transforms siloed data into actionable information. Just as a shadow board organizes tools, supplies, and equipment to provide tangible efficiencies and cost savings, a data board organizes information to minimize wasted time and effort preparing and locating data.


Attendees will participate in a hands-on value stream mapping exercise for one of three processes: product disposition, emergency room discharge, and supplier risk management. Using readily available and inexpensive modeling tools, participants will learn how to use 5S for Data to dramatically improve information flow which historically has been difficult to improve due to the need for IT involvement and the time constraints of a Kaizen Blitz.


 
Leveraging Fun to Drive Improvements
Leveraging Fun to Drive Improvements
5/20 LEFT  
GVSU Eberhard Center - 215-D
Thursday Oct 03, 2019 @  10:30:AM  —  11:30:AM EDT

t's been a belief in most of our industries that fun and productivity don't mix. I'm happy to say that not only can you work in a fun environment, but you can also yield greater results because of it. I will share some ways Micron has leveraged fun to generate a pull for employee engagement and we will all work on an example of using fun with the outcome and lead metrics.

 
3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
11/20 LEFT  
GVSU Eberhard Center
Thursday Oct 03, 2019 @  10:30:AM  —  11:30:AM EDT

This workshop will provide a brief overview of the Henry Ford Health System model for building a High Reliable Organization, based on research, science, and best practices. The focus of the workshop will be practicing key leader behaviors, systems, and tools that are foundational for creating a culture of safety and reliability.

 
Don't be Lean
Don't be Lean
11/20 LEFT  
GVSU Eberhard Center - 215-A
Thursday Oct 03, 2019 @  10:30:AM  —  11:30:AM EDT

Learn practical methods of leading people through daily continuous improvement.

 
 
third workshop 12:30-1:30 pm
A Case Study on How Lean Principles were used to Improve the Delivery of Le …
A Case Study on How Lean Principles were used to Improve the Delivery of Le …
15/20 LEFT  
GVSU Eberhard Center - 215-B
Thursday Oct 03, 2019 @  12:30:PM  —  01:30:AM EDT

This Case Study will review how the Orlans PC Law firm applied Lean principles to improve the delivery of Legal Services. The presenter will walk through the phases of their continuous improvement journey and provide the participants with some best practices and lessons learned. The specific example that will be reviewed in the Case study is the reduction of re-work rates in the preparation of critical Legal documents. The Orlans PC Law firm prepares and files ~200 Legal documents/day and completes over 425,000 daily process transactions. We will review how legal document re-work rate reduction was identified as a critical business priority, and how the organization aligned to support this important improvement challenge. The reduction in legal document re-work rates of as much as 75% was achieved.



 
Get Focused
Get Focused
10/20 LEFT  
GVSU Eberhard Center - 215-EF
Thursday Oct 03, 2019 @  12:30:PM  —  01:30:PM EDT

This workshop will prepare you to lead effective and actionable focus groups. This approach is particularly used for process improvements, to understand the needs of the customer, benchmark how well those needs are being met, and obtain qualitative feedback on experience within a process – which will be used for analysis and consider by a problem-solving team.

This session will provide you with various tools and techniques to facilitate activities such as “Customer Value Structure (CVS)”, “Start, Stop, Keep Doing” and “Issues/Ideas” while engaging all customers and diminishing the effect of “the loudest voice is the only voice.”


 
5S for Data
5S for Data
10/20 LEFT  
GVSU Eberhard Center - 215-C
Thursday Oct 03, 2019 @  12:30:PM  —  01:30:PM EDT

This workshop will provide an overview of HarborView's 5S for Data methodology which transforms siloed data into actionable information. Just as a shadow board organizes tools, supplies, and equipment to provide tangible efficiencies and cost savings, a data board organizes information to minimize wasted time and effort preparing and locating data.


Attendees will participate in a hands-on value stream mapping exercise for one of three processes: product disposition, emergency room discharge, and supplier risk management. Using readily available and inexpensive modeling tools, participants will learn how to use 5S for Data to dramatically improve information flow which historically has been difficult to improve due to the need for IT involvement and the time constraints of a Kaizen Blitz.


 
Leveraging Fun to Drive Improvements
Leveraging Fun to Drive Improvements
12/20 LEFT  
GVSU Eberhard Center - 215-D
Thursday Oct 03, 2019 @  12:30:PM  —  01:30:PM EDT

t's been a belief in most of our industries that fun and productivity don't mix. I'm happy to say that not only can you work in a fun environment, but you can also yield greater results because of it. I will share some ways Micron has leveraged fun to generate a pull for employee engagement and we will all work on an example of using fun with the outcome and lead metrics.

 
3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
3 Components of High Reliability: Trust, Leader Learning & Robust Process I …
7/20 LEFT  
GVSU Eberhard Center
Thursday Oct 03, 2019 @  12:30:PM  —  01:30:PM EDT

This workshop will provide a brief overview of the Henry Ford Health System model for building a High Reliable Organization, based on research, science, and best practices. The focus of the workshop will be practicing key leader behaviors, systems, and tools that are foundational for creating a culture of safety and reliability.

 
Don't be Lean
Don't be Lean
4/25 LEFT  
GVSU Eberhard Center - 215-A
Thursday Oct 03, 2019 @  12:30:PM  —  01:30:PM EDT

Learn practical methods of leading people through daily continuous improvement.

 
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