Are you starting or restarting your improvement journey? Do you know what you want to achieve in this transformation? Is there a clear vision of what your organization should look like? Our experience has taught us that one of the leadership practices fundamental to initiating and sustaining a lean transformation is to "go and see" what good looks like.
Results can be achieved by any means necessary. But in an organization that practices continuous improvement, these means are anchored on the principles for operational excellence. Moreover, the practice of behaviors aligned with principles must start with senior leadership. We call these ideal behaviors - and you must first model the way. See for yourself how St. Mary's General Hospital achieved the practice of ideal behaviors from the senior leadership team down to the front lines. Participants will experience how the Senior Leadership Team visually manages the priorities of St. Mary's General Hospital, as well as time in the gemba learning how staff and physicians partner to deliver value to their patients.
At the end of this session, participants will be able to:
Registration Fees: $1,000
Faculty: Catalysis and St. Mary's General Hospital staff
Schedule: 1 Day (7:30 am - 4:30 pm)
Recommended Reading: Management on the Mend: The Healthcare Executive Guide to System Transformation by John Toussaint, MD
Recommended Prerequisite Sessions: None
Who Should Attend: Clinical and nonclinical leaders across the healthcare industry
Substitution and Cancellation Policy
Attendee substitutions may be made without penalty at any time. Full refunds will be issued if written notice of cancellation is received on or before January 28, 2019. If cancellation is received after this, a refund will be issued minus a $200 cancellation fee per cancelled attendee.
Catalysis may cancel a learning experience at any time due to weather, other uncontrollable events, or if we have fewer than 10 attendees registered within 30 days of the program date. All participants will be notified by email and full refunds will be issued for the registration fee. No refunds will be provided for travel expenses participants may have incurred.