Primary Contact: |
Lisa Wacker |
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If your company needs to increase revenue through upselling, this is a must-attend session for your service leadership team. Learn proven and successful ‘hands-on’ approaches to grow income with existing customers.
Let’s face it; RSRs are hired for their service acumen, not their sales skills. People buy from people, so the ability to build and further enrich customer relationships is critical to route growth success. Upselling does not mean pushing products on your customers; you are helping them discover ways to run their business more efficiently. You can teach your team how to be comfortable approaching customers by knowing what to say.
We’ll discuss the direct application of your company’s products and services and how they may help your customers. Learn to create a motivational environment for your RSRs, how to measure their behaviors, and how to train, coach, and mentor them. You will walk away with a specific plan to implement with your service team that will directly impact your bottom line. Learn refreshing ways to grow revenue with your existing client base. We hope you’ll join us!
COST: $895 for the first attendee; $845 for each additional attendee
REGISTRATION DEADLINE: October 7, 2022